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Quality Policy

KAPI SÄ°STEMLERÄ° QUALITY POLICY

As Kapı Sistemleri, we provide solutions to our customers and enhance their productivity by developing door systems and technologies.

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We conduct these activities in accordance with the requirements of the ISO 9001 Quality Management System and ISO 10002 Customer Satisfaction/Complaint Management System standards.

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We commit to implementing the following principles to continuously improve our systems and processes:

  • We closely monitor current technological developments in our sector.

  • We carry out design, development, and procurement activities meticulously to offer products that are sought after and desired for investment.

  • We analyze the wants and needs of our customers and strive to provide high-quality, cost-effective, fast, and easily applicable solutions to ensure high levels of customer satisfaction.

  • We take responsibility for our products and provide after-sales support.

  • We ensure full compliance with legal requirements.

  • We continuously develop the technical and individual competencies of Kapı Sistemleri personnel and provide them with an environment of participation and knowledge sharing

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