Quality Policy
KAPI SÄ°STEMLERÄ° QUALITY POLICY
As Kapı Sistemleri, we provide solutions to our customers and enhance their productivity by developing door systems and technologies.
​
We conduct these activities in accordance with the requirements of the ISO 9001 Quality Management System and ISO 10002 Customer Satisfaction/Complaint Management System standards.
​
We commit to implementing the following principles to continuously improve our systems and processes:
-
We closely monitor current technological developments in our sector.
-
We carry out design, development, and procurement activities meticulously to offer products that are sought after and desired for investment.
-
We analyze the wants and needs of our customers and strive to provide high-quality, cost-effective, fast, and easily applicable solutions to ensure high levels of customer satisfaction.
-
We take responsibility for our products and provide after-sales support.
-
We ensure full compliance with legal requirements.
-
We continuously develop the technical and individual competencies of Kapı Sistemleri personnel and provide them with an environment of participation and knowledge sharing